For better business just add Pepper.

Pepper is a robot designed for people. Built to connect with them, assist them, and share knowledge with them – while helping your business in the process. Friendly and engaging, Pepper creates unique experiences and forms real relationships while improving ‘Phygital’ experience for today’s empowered shoppers.

Pepper brings the digital world and the real world together like never before.

Now, the same great experiences you offer online, you can offer in person. Pepper can make personalised recommendations, help people find exactly what they’re looking for, sell, upsell, and cross-sell, and interact with your human team as needed.

Pepper stands out from the crowd.

Designed to draw people in, Pepper adds new life to your business by attracting new customers, sparking real curiosity – and leaving a lasting impression. Outgoing and charming, Pepper reaches out to people the moment they walk in the door and starts making conversation – and friends.

Pepper is loaded with knowledge and fun features.

Pepper can answer your customers’ questions, provide directions and provide the latest product and promotional information. Pepper will also entertain your customers or guests by playing games, dance, tell jokes or pose for selfies.

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Pepper lets your team focus on what matters.

Always on and always happy to lend a hand, Pepper helps your employees be even more effective by handling the routine, repetitive tasks – freeing them up to make better use of their time and talent.

Pepper gets the facts on your audience.

Pepper gathers data over the course of conversations, learning people’s tastes, traits, preferences, and habits to help personalise responses and better address needs. Pepper also collects new info to help you better understand both your customers and your business.

Pepper plays well with others.

Pepper is always there to help, working with both your team and your customers. But Pepper also works well with all of your pre-existing technology, extending the value of your other marketing solutions to the store.

What can Pepper do for your business or asset?

Always on and never bored, Pepper attracts customers, answers questions, recommends items and places, and helps customers find what they are looking for, freeing up your team to take on more valuable responsibilities.

Despite the increase of online shopping, customers overwhelmingly still convert sales in the physical store, and drawing in elements of the online experience creates an omnichannel mix which increase sales and customer satisfaction. Pepper guides and assists shoppers by providing relevant information or other services such as directions and wayfinding based on customer needs and requirements in continuity with their online journey.

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Westfield Impact Story

Westfield Shopping Centres recently welcomed Pepper to their San Francisco and Silicon Valley locations. Pepper was on hand to help drive foot traffic and entertain shoppers. Pepper is transforming the Customer Experience at retail locations and shopping malls around the world.

Want more info on how to get Pepper into your store? Get in touch today...

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Ready to start your next project?

Strategy, technology and design are the cornerstones of developing strong user experiences that support your needs and strengthen your business.

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